Shannon Smith, Enterprise Happiness Engineer, on working at Automattic

Shannon Smith, Enterprise Happiness Engineer, on working at Automattic



hi my name is Shannon I work as an enterprise happiness engineer and I'm located in Montreal and I work in our VIP department what we do in VIP is we offer a platform that allows us to bring WordPress at scale and with really high security and with great speed to all our enterprise clients what I really like about my job it's a new job every single day I'm working with developers at some of the largest organizations in the world and some of the top WordPress agencies in the world and I'm doing support for their development teams I have a tendency to get really bored at work and this is the kind of job that prevents that from happening because every every single day really is different so one day I'll be working with somebody helping them make their API work and the next day I'm looking at their code snippet and the next day you know I'm helping them with their SSL certificate and it could be something different every single day that's what I like best

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